EngagePOS ("we", "our", or "us") operates the website engageposph.com and the EngagePOS point-of-sale platform. We are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under Philippine law, including the Data Privacy Act of 2012 (Republic Act 10173).
EngagePOS is a cloud-based point-of-sale software service operated by Engage Innovative Solutions, based in Metro Manila, Philippines. We serve small and medium enterprises (MSMEs) across the Philippines and select international markets.
Data Controller Contact: hello@engagepos.com
We collect information when you:
Information you provide directly:
Information collected automatically:
We use your personal information to:
We do not use your information for unsolicited commercial marketing beyond the onboarding sequence described above, and we do not sell your personal data to third parties.
Your data is stored on servers located in the Philippines and/or internationally via our hosting provider. We implement the following security measures:
No method of transmission over the internet is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information. We may share your information with:
We currently use the following third-party tools that may process your data: Google Analytics (GA4), Google Tag Manager, and Hostinger (email delivery and web hosting).
We use cookies and similar technologies for:
You can disable cookies in your browser settings, though some functionality may be affected. We do not use cookies to track you across unrelated third-party websites.
Under the Data Privacy Act of 2012, you have the right to:
To exercise any of these rights, email us at hello@engagepos.com. We will respond within 15 business days.
We retain your personal data for as long as your account is active or as needed to provide our services. Lead and registration data is retained for a minimum of 3 years for business and legal compliance purposes. You may request earlier deletion by contacting us.
Our services are intended for business owners and adults aged 18 and older. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal data to us, please contact us so we can remove it.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. For material changes, we will notify active customers by email. Continued use of our services after any changes constitutes your acceptance of the updated policy.
For any privacy-related concerns, data requests, or complaints:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph if you believe your data rights have been violated.